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  • Keep Clients Happy with the Time Tracker Client Access Portal

Keep Clients Happy with the Time Tracker Client Access Portal

by ebillity / Thursday, 25 April 2013 / Published in Project tracking

Note: In this Time Tracker tip, I demo the “Time Tracker Client Access Portal.” It’s a tool reserved for Time Tracker plus Billing subscribers. If you’re not a Time Tracker plus Billing subscriber and you like the feature, you can get it by upgrading to a Time Tracker plus Billing subscription plan; just click the “Time Tracker Billing” tab in your “Admin” Menu).

What makes clients happily stick around? Clients stay with you when you:

  • Give them good value for their money
  • Keep them in-the-loop about the great work you’re doing on their behalf
  • Are transparent and honest with how you track work and charge them
  • Get them the results they are looking for

Time Tracker Client Access Portal

Time Tracker offers a special tool “The Client Access Portal” to help do this, so you can keep clients happy with less time and effort.

Clients can use the Client Access Portal to view and pay their invoices, see their account details, and purchase pre-paid hours. They can see how hard you’re working for them.

And you can control exactly what they see – and what they can’t see – in their view.

I’ll show you how to set up Client Access Portals in the video here:

Got questions about reporting or how to use any other feature? Call or email us; we’d love to help you. Email or call us. support@ebillity.com (1-800-851-0992)

Thanks for capturing “every billable second” with Time Tracker!

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