Reduce Billing Errors by Customizing Your Rates

You can customize default bill rates by client, project or user. This works even if you want to manually change the rate for a time or expense later.

Here’s how to reduce billing errors

• Say you always want Salazar Medical Supply to pay $300 an hour for your firm’s services, but the State of Washington should pay $325 per hour.
• Or your company always bills $200 an hour for software programming but bills $100 for software testing.
• Or you are running four projects for Smith Construction, and the hourly bill rate is different for each project.
• Perhaps you have three lawyers in your firm: Jane is billed out at $400 an hour, Mei at $250 and Joel at $350, no matter what client they work for.

You can set “flexible bill rates” in the system for all these scenarios.

See how here:

Note: when you set bill rates, the system hierarchy works in this order: User, Client, Project, Activity Type. In other words:

• If you set a bill rate for User Martha Stevens, it will be overridden by the rate you set for Martha’s Client – SafeCo Stores.
• The bill rate you set for SafeCo Store’s “Grand Opening” Project will override the default SafeCo Client level bill rate.
• The bill rate you set for activity type “research” will override the rate you set for SafeCo Stores’ “Grand Opening” Project.

Try it! You’ll save a ton of time without having to remember the bill rate for each time and expense entry. And you’ll reduce billing errors too.

Thanks for capturing “every billable second” with Time Tracker!